Frequently Asked Questions

Answers to questions about errors, purchases, accounts and more.

• Restore of purchased games on iOS

  We regularly update games for iOS. The new versions of these games are new freemium apps. If you bought a game earlier and button Restore or Already purchase? doesn't work, send the confirmation of pu...

• There aren't enough resources at level

  In games Northern Tale, Roads of Rome and Adelantado there is a special building Warehouse. It has two functions: increase a maximum number of resources that can be collected at the level; increase an...

• The worker gets stuck every time at level 34 in the game “Northern Tales 4”.

  This isn't bug. Your worker is caught and cannot move. Click rapidly on the worker 4-5 times to remove a seaweed....

• Transfer purchases to another device

  Apple devices (iPhone&iPad) All information about every your purchases is in your History of Purchases. How to find the confirmation of purchase in the History of Purchases On the new device, use the ...

• How do I delete my game account and all related data?

  In accordance with the rules of the platform, we provide players with the opportunity to delete any personal information (in-game progress, account, statistics collected, etc.). It may take up to 7 bu...